Shipping Info

All orders will be shipped within 1-3 business days of purchase. (During the holiday season it may be extended) 

We are not responsible for and are excused from performing due to events outside of our control, including but not limited to acts of God, weather-related delays.

  • Shipping Prices (Domestic  & International) are calculated at the Checkout Screen

  • Estimated Delivery Dates are available within 24 hours of issued Tracking Numbers

Orders placed After 2PM eastern time will ship the following business day for Rush and Expedited Orders.

International Shipping

International shipping is subject to extra shipping charges invoiced. Price and factor change on distance, weight, and qty of items. An invoice will be sent with an updated total if the shipping is greater than quoted. 

Expedited Shipping

Orders take 1-3 business days to process before shipment. Expedited shipping is available for domestic orders and prices vary by quantity of items in the cart. Expedited orders take 3-5 business days to deliver once shipped. 

Rush Delivery 

Orders take 1-2 business days to process before shipment. Rush delivery is available for domestic orders and prices vary by quantity of items in the cart. Rush orders take 1-3 business days to deliver once shipped (within the immediate 48 states). Anything outside of the 48 states can take an additional 1-3 business days once shipped. 

  • P.O. Boxes are NOT delivered within 1 business day (UPS & USPS gives a 1-3 business day delivery estimate for orders placed with P.O. Box addresses) 

Rush Packages

Orders placed on Friday for Rush Shipping are not guaranteed for Saturday Delivery (Customers must contact us to pay for additional Saturday Delivery). Rush orders placed on Saturday will be shipped out the following business day. It is the customers responsibility to be available for the package, should USPS, UPS, or FedEx feel the package is unsafe to leave at the delivery location your package may be delayed. 

SIGNATURE CONFIRMATION 

We recommend all orders over the value of $150 add Signature confirmation onto orders. Standard signature confirmation would be invoiced after the order has been placed. Price of signature depends on the amount/weight of the package. Please contact us with your order number to add signature confirmation to your order. 

TAXES AND DUTIES 

All applicable custom fees, taxes and duties are the sole responsibility of the customer.  Custom authorities require that we state the value of your order directly on your package. It is at the sole discretion of custom agents to release your package.  Note, in rare occasions custom agents may delay delivery of some packages.

Undeliverable Packages 

Please make sure you insert the correct delivery address at checkout, Undeliverable packages that are not reshipped (After the customer pays for reshipment) are subject to a 15% restocking fee of the final order total. NO EXCEPTIONS

Delivered Packages

All packages marked as delivered by USPS, FedEx, or UPS are at the liability of the customer. Customers must be present or make accommodations when packages are being delivered. We are not responsible for any lost packages once the item (in the tracking) has been marked as delivered.